Returns & Exchanges
If within 30 days of your purchase you are not satisfied with your product you may return it for a full refund. Please note that product must be in resellable condition* and must be accompanied by original receipt. Please include the reason for your return on your receipt. CUSTOM ORDERS ARE NONREFUNDABLE AND CANNOT BE EXCHANGED. We will gladly exchange any custom orders that are defective (e.g. fabric flaws, design, etc.) Custom orders include, but are not limited to, name/number customizations, custom artwork, etc.
*Resellable condition: Garments must be clean, unworn and unwashed. Brims of ballcaps must be unaltered and unbent.
Please note we cannot be held responsible for Hyper Sportswear items purchased from other retailers or unaccompanied by sales receipt. For returns/exchanges/repairs of items that are purchased from another retailer, please consult the retailer's returns/exchanges/repair policies.
If you ordered (or received as a gift ) an item that is the wrong size , or prefer to exchange it for another item in its place, please put the item back in its original packaging and return to us within 30 days at:
- Customer Service
- Hyper Sportswear Inc
- 1507 Nueces St.,
- Austin, TX 78701
Please include a copy of your original receipt and tell us which size you need. If you have received the item as a Christmas gift, please send the item(s) back to us with a note explaining which item/size you are exchanging it for.